Viki

“Instead of focusing on individual system metrics, we now focus on trends.”

ANGAD SINGH
Software Engineer, Viki

VIKI NEEDED TO ALERT ON TRENDS IN REAL-TIME

  • Wanted to compute analytics, like percentiles and success rates, in real-time for alerting on trends instead of individual container performance
  • Needed to high-resolution¬†data to capture problems before they impact users
  • Required open source instrumentation so they could easily integrate with existing technologies like Docker and Elasticsearch, as well as build their own tooling if needed

RESULTS

  • Now have ability to perform real-time trend analysis by instrumenting metrics at one second intervals with multiple dimensions, and using SignalFlow analytics
  • Have been able to reduce alert noise through¬†trend- and service-based triggers
  • Consistently catch issues before they impact user experience

Viki is a global TV site where millions of people watch their favorite shows, movies, celebrity news and more. Their content has been subtitled into 200+ languages by a community of avid fans. And as part of the Rakuten family, Viki has partners for sourcing original content and signs distribution deals with companies like Yahoo, Hulu, MSN, and NBC.