VIKI NEEDED TO ALERT ON TRENDS IN REAL-TIME

• Wanted to compute analytics, like percentiles and success rates, in real-time for alerting on trends instead of individual container performance
• Needed to high-resolution data to capture problems before they impact users
• Required open source instrumentation so they could easily integrate with existing technologies like Docker and Elasticsearch, as well as build their own tooling if needed

RESULTS

• Now have ability to perform real-time trend analysis by instrumenting metrics at one second intervals with multiple dimensions, and using SignalFlow analytics
• Have been able to reduce alert noise through trend- and service-based triggers
• Consistently catch issues before they impact user experience

Viki is a global TV site where millions of people watch their favorite shows, movies, celebrity news and more. Their content has been subtitled into 200+ languages by a community of avid fans. And as part of the Rakuten family, Viki has partners for sourcing original content and signs distribution deals with companies like Yahoo, Hulu, MSN, and NBC.