Flexible, Cloud-Friendly Pricing

We have a usage-based pricing model that’s based on your data ingest rate. You decide what metrics you want to send and how often. We provide predictable pricing plans but give you the flexibility to burst without penalties when and where you need more visibility.

  • Extensive infrastructure monitoring at high resolution
  • Comprehensive support for custom metrics
  • Pre-built integrations and dashboards
  • Analytics-based, low-noise alerting
  • No proprietary agent lock-in
  • Easy to use analytics – no query language to learn
  • Flexible, usage-based pricing model based on number of data points ingested
  • Open data ingest model, including Graphite metrics proxy and industry-standard client libraries
  • Standard and enterprise support options available

 

*Based on the default ingest rate of the SignalFx collectd agent, which provides comprehensive infrastructure metrics at 10 second resolution, with ample extra capacity for application and custom metrics. Actual prices may be lower based on quantity and frequency of metrics and applicable volume discounts.

FAQs

How does your pricing model work?

We have a usage-based pricing model that’s based on your data ingest rate. For example, if you have 100,000 metrics across your environment reporting data once a minute, you would buy capacity to send SignalFx 100,000 datapoints per minute (DPM). You can reallocate those metrics across applications and hosts/VMs/containers, or dial reporting frequency up or down as you see fit. We realize not all hosts are created equal and in cloud environments you might be scaling up or down quite frequently.

How should I think about budgeting my monitoring cost by server?

Introductory pricing is available for SignalFx standard service priced at $15 per host. This pricing is only available for environments of less than 50 hosts and includes metrics at 10 second resolution, standard alerting features, and unlimited users. 

How do you charge for custom metrics?

The same way we charge for everything else: based on your usage. We don’t have special, higher pricing for custom metrics, and we don’t impose limits on the number of custom metrics you can send.

How much capacity do I get for $15/server/month?

The $15/server/month estimate assumes that each server will generate 1,000 datapoints per minute (DPM) on average. Keep in mind that your DPM capacity is a global capacity — you can spread that capacity across as many servers or applications as you’d like. We have pricing plans that offer volume discounts if you are instrumenting many more metrics.

Do you provide monthly pricing plans?

Yes, we do! We provide monthly plans and annual plans. Annual plans provide additional discounts.

How do you deal with temporary usage bursts?

Included in your plan, we give you up to 2,160 minutes (36 hours) of overage time each month up to 150% of your capacity levels to accommodate temporary bursts.

If your pricing is usage-based, how do you deal with overages?

We have a very simple model that doesn’t charge you any penalties, surge prices, or any other hidden costs for overages. You only pay for what you use. We provide you with plenty of controls and warnings to manage your usage. If it looks like you are approaching your purchased capacity limit, you’ll hear from us and have plenty of time to dial back your usage. If you decide to exceed your purchased capacity, we simply charge you in arrears for your extra usage that month at our standard monthly prices.