Standard
$15 Per Host Per Month*
  • Real-time infrastructure monitoring
  • Streaming dashboards and alerts
  • Advanced anomaly and outlier detection
  • 8 x 5 support

Start a Free Trial

* Billed Annually or $21 Monthly

Enterprise
$25 Per Host Per Month*

All Standard Features +

  • Web-scale analytics
  • Additional metrics for App Monitoring
  • Cloud Cost Optimizer
  • Advanced Service Bureau features
  • 24 x 7 support

Start a Free Trial

* Billed Annually or $35 Monthly

Custom
Per Metric Subscription

All Enterprise Features +

Works well for environments with:

  • Existing metric pipelines
  • Extensive custom metrics
  • Heavy container or serverless usage

Contact Us

FAQs

How do you measure the number of hosts?

A host is a physical or virtual instance reporting metric data to SignalFx. We measure the total number of unique hosts reporting data to SignalFx on an hourly basis. At the end of each billing month, we calculate usage at the 99th percentile of your hourly usage over a month. We exclude the top 1% to reduce the impact of bursts.

Which standard metrics are included with my license and what is a custom metric?

A metric is defined as the unique combination of a metric name and its dimension values. For example, a metric name of api.call.count that has a hostname dimension with 100 values would generate 100 unique metrics.

Standard metrics are the system and service metrics sent by default by the SignalFx Smart Agent in addition to those reported by supported public cloud providers (Amazon Web Services, Microsoft Azure, Google Cloud Platform) for hosts and containers. Standard metrics are included as part of a host or container subscription.

Metrics reported to SignalFx outside of standard metrics are considered custom metrics. Custom metrics are typically used for application monitoring, such as counting the number of API calls or measuring the duration of API requests.

What are high-resolution metrics and when should I use them?

High-resolution metrics are processed by SignalFx at their native resolution or at 1-second resolution (whichever is coarser). In contrast, metrics that are not designated as high resolution are processed by SignalFx at the coarser of their native resolution or 10-second resolution. High-resolution metrics enable exceptionally fine-grained and low-latency visibility and alerting for your infrastructure, applications and business performance.

When should I consider a Custom Edition?

Custom Edition is well suited for extensive application monitoring with custom metric instrumentation, typically with your own metric pipelines. It is also appropriate for monitoring serverless environments e.g. functions architectures or IoT edge devices.

How do you bill for metrics collected from serverless architectures (i.e. Functions as a Service)?

For granular monitoring of serverless architectures, you can use custom metrics that are allocated as part of your license. For real-time visibility into your functions, you can use high-resolution metrics.

How many containers can I monitor with a host-based subscription plan?

Our Standard plan comes with an allocation of 10 containers per host, while the Enterprise plan provides 20 containers per host. This allocation is pooled, rather than tied to each of your specific hosts. For example, if you purchase an Enterprise subscription for monitoring 10 hosts, you can monitor 200 containers (10 hosts x 20 containers) spread across all 10 of those hosts.

If you need additional container capacity, you can either purchase container capacity a la carte per container/month, or purchase more host-based licenses.

How do you provide security for my data?

SignalFx was designed from the ground up with security as a key tenet, using best-in-class technologies, infrastructure, and development practices to safeguard customer data while delivering low latency, and real-time performance.

SignalFx ensures data security by using TLS 1.2 for data in motion and encrypting customers’ secrets data in rest using AES 256 bit encryption. SignalFx currently holds the SOC 2 Type 2 attestation covering the trust criteria for security, availability, and confidentiality. For details on how SignalFx is keeping your data secure, please refer to our security whitepaper.

How do you handle overages?

SignalFx provides complete transparency, flexibility, and control to meet your usage needs.

You get transparent and daily detailed reports on all monitored hosts, containers, and metrics. You can enable proactive alerts as you approach your purchased capacity, and you can control how to right-size your deployments by purchasing additional capacity or dialing back usage. You can also manage and monitor SignalFx usage across your organization. By allocating tokens to your internal teams, you can manage usage at the individual team level.

Do you provide volume discounts?

Volume discounts are available for each of our plans. Contact us for details.